Have questions? We’re here to help! Below are some of the most common queries our customers ask about our products, orders, and services. If you need more assistance, feel free to reach out to our support team anytime.
Frequently Asked Questions
Yes. All our products are formulated with natural, herbal ingredients and are free from parabens, sulphates, and harmful chemicals. They are designed to suit Indian skin and hair types. However, we recommend doing a patch test before first-time use.
Orders are processed within 1–2 business days and delivered within 3–7 business days, depending on your location. You will receive a tracking link once your order is shipped.
We accept returns only for damaged, leaked, wrong, or expired products. Due to hygiene reasons, used or opened products cannot be returned. Please raise a return request within 48 hours of delivery with photos/videos.
Absolutely. BB Beauty Box is committed to cruelty-free, herbal, and safety-tested formulations. Our ingredients are naturally sourced and combined with modern dermatology for effective results.